Who we are
Profitt Productions LLC, an audio, video, and events production company based in Baltimore, Maryland. Contact: info@profittproductions.com.
Information we collect
- Information you give us: name, email, phone number, service interest, and budget range submitted through our quote and contact forms.
- Order and ticket details: purchase items, amounts, and order status for merchandise and event tickets.
- Account information: email and authentication data if you sign in to a Profitt Productions account.
- Technical data: device type, browser, pages viewed, and general location derived from IP address, used to keep the site secure and to understand what content is useful.
How we use information
To respond to booking and quote requests, fulfill merchandise and ticket orders, deliver customer support, operate and secure our website and app, and — only where you have asked for it — send updates about upcoming events and releases.
Payments and service providers
We do not store full card numbers. Payments are processed by Stripe. Ticketing may also be handled by Eventbrite. Hosting, database, authentication, and file storage run on our managed cloud backend, and transactional email is delivered by our email provider. Each provider only receives the data needed to perform its function.
Mobile app permissions
The Profitt Productions app requests notification permission only if you opt in, so we can alert you about show announcements and order updates. The app does not access your camera, microphone, contacts, or precise location.
Cookies and analytics
We use essential cookies to keep you signed in and to complete checkout. If we add analytics, it will be limited to aggregate usage measurement and disclosed here.
Sharing
We do not sell your personal information. We share it only with the service providers above, with event partners where required to honor a ticket, or when legally required.
Your choices
You may request a copy or deletion of your information, or unsubscribe from marketing messages at any time, by emailing info@profittproductions.com. We keep records only as long as needed for business and legal purposes.
Children
Our website and app are not directed to children under 13, and we do not knowingly collect their personal information.
Changes
We may update this policy. Material changes will be reflected by a new effective date on this page.